Terms of service

    ClubZap Limited - Platform Terms of service

    Last Updated: 29th January 2026

    1. Welcome

    Welcome to our Terms of Service. We call the Terms of Service the “ToS” in this document. The first portion of this document is set out as a Q&A with popular queries and issues dealt with at the beginning of the ToS. As you read through the ToS, more legal terms get dealt with relating to our offerings. Where items are followed by words in bold, (as with the ToS above), then those are definitions which we use for brevity.

    We are ClubZap Limited, trading as ClubZap (the “Company”, “ClubZap”, “our”, “us” and “we”) of Cloughoolia, Sixmilebridge, Clare, Ireland. We are a registered company in Ireland with company registration number 588710.

    We are a software provider, and we provide innovative solutions to strengthen communities and manage payments for your sports club.

    2. How do these terms work?

    When we refer to our Website, we refer to our website which is located at https://clubzap.com. When we refer to the “Platform”, this means the mobile software application and that portion of the Website which relates to the provision of the software application, which may be offered to you by your club, which is made available by us and is downloadable from the Google Play Store and the Apple App Store. The Platform includes your club website, and is used for membership management, lotteries and fundraising, payment processing, governance etc.

    We provide the infrastructure for hosting the content, interactions, and data collection that occur on your Platform. Your club is, however, responsible for the purposes and means by which you collect and deal with the personal data which is ingested through it. Those needs are different from club to club, and so are specific to your business.

    Since your page may collect personal data, it is essential that visitors understand how their data is handled by you. This is why your privacy statement must be placed on your hosted page. (ClubZap’s privacy statement is on other areas of the Platform).

    Not all of the terms in this ToS apply to you in all cases. We will differentiate as between the Website and the Platform in the ToS when we refer to one or the other exclusively. Part One (Website Terms of Use) sets out your obligations when you use the Website, and Part Two (Platform Terms of Use) are specific to your use of the Platform. The Platform and the Website, when referred to together in the ToS, are referred to as the “Offerings". Part 3 (General Terms) sets out general terms which apply to the Offerings in general.

    3. To whom do these terms apply?

    This ToS sets out your (“User”, “you”, “your”) rights and responsibilities when you use the Offerings. By using the Offerings or accessing or browsing the Offerings (or any part of them), you agree to be bound by this ToS. If you do not agree to this ToS, then you have no permission or right to access or use the Offerings, including any related or component functionality, and you must cease using the Offerings immediately. You acknowledge and agree that you have the legal capacity to agree to this ToS and that you understand and agree to be bound by this ToS.

    The ToS is a binding contract which applies as between you and ClubZap, depending on which Offering you use, i.e., the Website or the Platform.

    If you are accessing and using the Offerings on someone else’s behalf, you are confirming that you have authority to act on behalf of that individual and that the individual on whose behalf you are acting will be 1) bound by the ToS and 2) accept liability for harm caused by any wrongful use of the Offerings resulting from such access or use.

    4. What other documents make up the core ToS?

    The terms in the ToS do not apply to your use of the Offerings in isolation. The following are the other agreements and policies apply to your use of the Offerings, and which are incorporated by reference into this ToS and apply as if they were set out in this document.

      • Content Moderation Policy

    Part One: Website Terms of Use

    5. No guarantee of use

    We in no way guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw or restrict the availability of all or any part of our Website for business and operational reasons or for any other reason at our sole discretion.

    6. How you may interact with the Website

    ClubZap only provides the Website to you in accordance with the ToS. We grant you a non-exclusive, non-transferable, non-sublicensable licence to use the Website and to engage with it (the “Website Licence”) subject to this ToS, the Acceptable Use Policy and the Content Moderation Policy.

    Save as expressly set out in this ToS or as otherwise permitted by law, you may not make any communication, display or performance to the public of the content on the Website or otherwise disseminate, sell, give away, hire, lease, offer or expose for sale or distribute the content on the Website.

    Other than the Website Licence, nothing in the ToS shall be construed as granting to you any rights in any Intellectual Property Rights comprised in the Website. In particular, no licence or permission is granted by us to you to copy, disseminate or otherwise use any illustrations, photographs, video or audio sequences or any graphics which appear on the Website.

    You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our third-party licensors (as the case may be). If you print, copy, download, share or repost any part of our site in breach of the ToS, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

    7. Our responsibility for loss or damage suffered by you

    We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

    We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity; and if defective digital content that we have supplied.

    Part Two: Platform Terms of Use

    8. Account

    To access or use our Platform, you will be asked to create an account. You will be prompted to complete an account registration form. The required details to set up an account may differ from time to time but will include, by way of example only, your name, email and your mobile phone number. When creating your account, you must provide information that is both accurate and up to date. Additionally, it is essential that you continuously maintain and promptly update your account details and any other information you provide.

    You are responsible for all activities that occur via your account. You agree to provide true and accurate information and to notify us in the event of any unauthorised access to your account or any changes to your account information. You are responsible for keeping all information provided for your account current, complete, accurate and truthful. You must notify us immediately if you become aware of any unauthorised use of, or access to, your account

    By accepting the ToS and/or registering for an account you agree:

      • that we may send to your communications which are applicable to you, including communications relating to Platform functionality which you have engaged with. These communications may come in the form of emails, text messages, push notifications, and telephone calls, in accordance with our Privacy Statement,

      • that you agree to the terms of the Acceptable Use Policy and Content Moderation Policy, and

      • that any notices, agreements, disclosures, or other communications that we send to you electronically are deemed to satisfy any legal communication requirements.

    We reserve the right to disable the use of any account at any time, if in our reasonable opinion you have failed to comply with any of the provisions of the ToS.

    9. Terms of Sale for Items on the Platform

    ClubZap facilitates the sale of items between your club (the “Seller”) and you (the “Buyer”) on the Platform from time to time. The sale and purchase of items is a transaction which occurs directly between the Buyer and Seller which is facilitated with the use of the third party, Stripe. When a Seller lists an item on the Platform, they make a legally binding offer to contract at the stated price for the relevant item. If a Buyer agrees to the relevant price offered by the Seller for the item, then the Buyer may accept the Seller's offer on the Platform by purchasing the item. The acceptance of the offer, and consequent purchase of the relevant item will occur by the following mechanism: The Platform will redirect you to the third-party payment processor’s page, operated by third party, Stripe. When you enter your financial details, and click “Pay”, a legally binding contract of sale is formed between the Seller and the Buyer.

    Sales and purchases are done at the Seller's and Buyer's own risk. ClubZap does not act as the agent of the Buyer or the Seller in a transaction on the Platform. The Buyer, and not ClubZap, is responsible for the purchases made using the Platform. The Seller, and not ClubZap, is responsible for the items that you may purchase from the Seller using the Platform, including but not limited to delivery, quality of goods, returns, accuracy, refunds, fraud, advertising, customer support, protection of intellectual property rights, liability relating to the Seller’s products or services, or non-compliance with applicable law. Nothing in these ToS affects your statutory rights.

    You may be subject to additional Terms of Service for the limited purpose of your use of the third-party Stripe payment mechanism. Please familiarise yourself with these terms before clicking “Pay”.

    We may alternatively provide functionality which redirects you to third party websites such as Kitlocker (or similar) in order for you to make purchases. That sale and purchase of items is not facilitated by ClubZap and is a contract as between you and the relevant third party.

    10. How you may interact with the Platform

    ClubZap only provides the Platform to you under the terms of the Platform Services Agreement which has been entered into between ClubZap and your club. We grant you a non-exclusive, non-transferable, non-sublicensable licence to use the Platform and to engage with it (the “Platform Licence”) for the period of time your club has procured the use of the Platform, subject always to your compliance with this ToS, the Acceptable Use Policy and the Content Moderation Policy.

    Other than the Platform Licence, nothing in the ToS shall be construed as granting to you any rights in any Intellectual Property Rights comprised in the Platform. All Intellectual Property Rights in the Platform application and the services throughout the world belong to us (or our licensors) and the rights in the Platform application and the services are licensed (not sold) to you. You have no intellectual property rights in, or to, the Platform application or the Platform other than the right to use them in accordance with this ToS.

    11. Our responsibility for loss or damage suffered by you

    The Platform is provided “as is” by ClubZap and ClubZap hereby disclaims to the fullest extent permitted by law all warranties, either express or implied, including but not limited to implied warranties/conditions of accuracy, merchantability and fitness for a particular purpose or any other warranties or conditions implied by applicable law, with respect to the Platform. We do not warrant or undertake that the Platform or any other materials provided pursuant to the ToS will meet your requirements or that they or their access or use will be uninterrupted, free from viruses, bug or error or completely secure.

    We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Platform or to your downloading of any content on it, or on any website linked to it. We will further not be liable for costs, charges, losses sustained or incurred by the user that arise directly or indirectly from any fraud, negligence or failure attributable to the Platform.

    We fully exclude all liability relating to the Platform in these ToS. Where a full exclusion is not possible, then our maximum aggregate liability in respect of any claim or series of related claims, howsoever arising, whether in contract, tort (including negligence) or otherwise arising out of or in connection with this ToS shall in all circumstances not exceed one hundred euro €100.

    We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors or for fraud or fraudulent misrepresentation. We will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

    The Platform is for domestic and private use only. If you use the App for any commercial, business or resale purpose we will have no liability to you or to any third party for any loss of profit, loss of business, business interruption, or loss of business opportunity.

    12. Platform Uptime

    While we endeavour to ensure that the Platform is normally available 24 hours a day, we are not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment or software due to technical problems or traffic congestion on the internet or on any aspect of our Platform or combination thereof, including any injury or damage to your or to any person’s device related to or resulting from use of the Platform. Access to the Platform may be suspended temporarily and without notice in the case of system failure, maintenance, or repair or for reasons beyond our control in accordance with the Platform Services Agreement which has been entered into between ClubZap and your club.

    We will use reasonable endeavours to correct any errors or omissions in our Platform as soon as practicable upon notification of them. However, we do not guarantee that our Platform will be free of faults, and we do not accept liability for any errors or omissions. In the event of an error or fault, you should report it by using the webform on the Platform at the address referred to in the support section at Clause 20.

    13. Updates and changes

    From time to time, we may automatically update the Platform application and change the service to improve performance, enhance functionality, reflect changes to the operating system or address security issues. Alternatively, we may ask you to update the Platform application for these reasons. If you choose not to install such updates or if you opt out of automatic updates, you may not be able to continue using the Platform application and the Platform.

    14. User-Generated Content

    Users may upload, post, or transmit user-generated content including, but not limited to, text, photographs, videos, and sound recordings related to club activities ("User Content"). By using our Platform, you agree to our Content Moderation Policy.

    You confirm that you either own or have a licence to or right, title and interest in the Intellectual Property Rights relating to the User Content and you shall have sole responsibility for and hereby warrant the legality, reliability, integrity, accuracy, and quality of your User Content.

    You grant us a perpetual, worldwide, non-exclusive, royalty free, transferable licence to use, reproduce and distribute your User Content for whatever purposes we require from time to time.

    What if someone else owns the phone or device you are using?

    If you download our Platform application onto any phone or other device not owned by you, you must have the owner's permission to do so. You will be responsible for complying with this ToS, whether or not you own the phone or other device.

    15. Acceptable Use and Content Moderation

    You may no longer use the Platform if you fail to comply with the Acceptable Use Policy and the Content Moderation Policy.

    We may end your rights to use the Platform at any time by contacting you if you have broken the ToS in a serious way. If what you have done can be put right, then we will give you a reasonable opportunity to do so.

    If we end your rights to use the Platform:

      • You must stop all activities authorised by the ToS, including your use of the Platform.

      • You must delete or remove the Platform application from all devices in your possession and immediately destroy all copies of the Platform application which you have and confirm to us that you have done this.

    16. Third party links

    The Platform may contain links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. If you report a faulty or unsafe link to us, we will take steps to ensure it is safe or remove it (in our sole discretion).

    17. Third party terms

    We have no control over the contents of third-party sites or resources and recommend that you familiarise yourself with any terms and conditions that may apply to such sites and resources if you are redirected to such sites when using the Platform. The ways in which you can use the Platform may also be controlled by the Google Play Store’s rules and policies, available at the following link: https://policies.google.com/privacy, or Apple App Store's rules and policies, available at the following link: https://www.apple.com/legal/. Such terms will apply instead of the ToS where there are differences between the two.

    Should you elect to purchase items from your club by using the Platform, then the Stripe Terms of Service which are available at the following link: https://stripe.com/en-hk/legal/consumer (as updated from time to time) will apply when you are redirected to their platform to complete your purchase (See Clause 9: Terms of Sale for Items on the Platform) for more details on how this works.

    18. Termination

    Your club has arranged access to the Platform for you. You have the right to stop using the Platform any time you wish and most of the ToS will then no longer apply to you (“termination”). You may still be subject to some of the ToS, which survive termination. Please see clause 26 (Continuity of terms) which sets out fully what terms apply after termination.

    Please note that, as with any other platform, the User Content which was provided to our Platform will continue to reside on the Platform. This User Content may include Personal Data. Please refer to our Privacy Statement located here: https://clubzap.com/privacy-statement/ for further details on Personal Data retention.

    19. Disputes

    ClubZap will not intervene in disputes between you and a Club concerning transactions made between you (acting as a Buyer) and your Club (acting as a Seller) through the Platform. Should you encounter a dispute with a Club or another third party, we encourage you to contact the other party to attempt to resolve the issue. If you decide to reach out to ClubZap regarding a Club, you acknowledge that we may, at our discretion, share Personal Data about your issue, such as your email address and a summary of the issue, with the Club, requesting that they contact you directly to address your concerns. You will find more detail on your privacy rights in our Privacy Statement

    ClubZap will not adjudicate or otherwise mediate factual disputes or legal claims between you and the relevant Club, nor is ClubZap obligated to resolve such disputes. You absolve ClubZap from any claims, demands, and damages that may arise from disputes related to your use of the Platform, including those involving other Clubs or parties.

    20. Support for the App and how to tell us about problems

    If you want to learn more about the Platform or have any problems using it please take a look at our support resources at ClubZap Help.

    If we have to contact you, we will do so by email, using the contact details you have provided to us, or which we have on record relating to you.

    Part Three: General Terms

    21. Your privacy

    Under Data Protection Legislation, we are required to provide you with certain information including who we are, how we process your Personal Data and for what purposes and your rights in relation to your Personal Data and how to exercise them. This information is provided in our privacy notice and it is important that you read that information.

    22. No Guarantee as to Content

    The content on our Offerings is provided for general and commercial information only. It is not intended to amount to advice on which you should or can rely. You must obtain professional or specialist advice (as appropriate) before taking, or refraining from, any action on the basis of the content on our Offerings. This includes but is not limited to advice on data protection, or the discussion boards on the Website. Although we make reasonable efforts to update the information on our Offerings, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date. This is because relevant information is often posted by our users.

    23. Legal limitations on disclaimers

    Some jurisdictions may not allow the exclusion of certain warranties or the limitation or exclusion of certain liabilities and damages. Accordingly, some of the disclaimers and limitations set forth in the ToS may not apply in full to you. The disclaimers and limitations of liability provided in the ToS shall apply to the fullest extent permitted by applicable law.

    24. Officers, directors, etc.

    All provisions of the ToS which disclaim or limit obligations or liabilities of ClubZap shall also apply, equally to the officers, directors, members, employees, independent contractors, agents, stockholders, debtholders, and affiliates of ClubZap.

    25. If a court finds part of this contract illegal, the rest will continue in force

    Each of the paragraphs of the ToS operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect to the maximum possible extent.

    26. Continuity of terms

    Some terms continue in force on or after termination, or expiry of the ToS including Clause 6 (How you may interact with the Website), Clause 7 (Our Responsibility for loss or damage suffered by you), Clause 10 (How you may interact with the Platform), Clause 11 (Our Responsibility for loss or damage suffered by you), Clause 14 (User-Generated Content) Clause 21 (Your Privacy) Clause 23 (Legal limitations on disclaimers), Clause 24 (Officers and directors etc) shall remain in full force and effect.

    27. Even if we delay in enforcing this contract, we can still enforce it later

    Even if we delay in enforcing the ToS, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under the ToS, or if we delay in taking steps against you in respect of your breaking the ToS, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

    28. Which laws apply to this ToS and where you may bring legal proceedings

    The ToS are governed by Irish law and you can bring legal proceedings in respect of the Offerings in the Irish courts.

    29. Terms are Personal

    This ToS is personal to you. You may not assign, novate, sub-contract or otherwise transfer part or all of the ToS, or any rights or obligations in the ToS, without our prior written consent.

    We may at any time assign, transfer, charge, sub-contract or deal in any other manner with all or any of our rights or obligations under the ToS.

    30. Force Majeure

    We shall not be liable to you for any delay or non-performance of our obligations under the ToS arising from any cause beyond our control including without limitation:

    acts of God, flood, drought, earthquake, or other natural disaster;

      • epidemic or pandemic;

      • terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, embargo, or breaking off of diplomatic relations;

      • nuclear, chemical, or biological contamination or sonic boom;

      • any law or any action taken by a government or public authority, including without limitation imposing an export or import restriction, quota, or prohibition, or failing to grant a necessary licence or consent;

      • collapse of buildings, fire, explosion, or accident;

      • interruption or failure of utility service; or

      • any other act or omission whether similar to the foregoing or not.

    31. Amendments and modifications

    The ToS may only be amended, modified, altered or supplemented by or with the written consent of ClubZap. ClubZap reserves, the right, in its sole and absolute discretion, to amend, modify, alter, or supplement the ToS from time to time. The most current version of the ToS will be posted on the Website at the following link https://clubzap.com/terms-of-service/. The version of the ToS which you find from time to time on the Website is the version which applies to you at the time which you accessed it. Any changes or modifications will be effective immediately upon the modified ToS being posted to the Website. You shall be responsible for reviewing and becoming familiar with any modifications. You hereby waive any right which you may have to receive specific notice of the changes or modifications which we make. Use of the Offerings by you after any modification of the ToS constitutes your acceptance of the modified ToS.

    32. Settlement negotiations

    If you have a potential legal dispute, claim or cause of action against ClubZap, then you shall first (prior to initiating any litigation proceedings) contact ClubZap by email at the following address info@clubzap.com. ClubZap will have 60 days to respond. If the dispute has not been resolved after the response time has expired, or within 30 days after a response has been issued, whichever is earlier, you may file legal action.

    Engaging in this informal dispute resolution process is a requirement that must be completed before filing any legal action. You and ClubZap agree that you both will make a good faith effort to resolve the dispute amicably before either you or ClubZap files any legal action against the other, and that the statute of limitations and any filing fee deadlines shall be tolled while the parties engage in the informal dispute resolution process.

    33. Entire agreement

    The ToS constitutes the entire agreement between you and ClubZap regarding the use of the Offerings.

    Definitions

    In this ToS, unless the context requires otherwise or the term is otherwise defined, expressions defined and used in the ToS shall have the meaning set out below:

    Apple App Store means the online marketplace and digital distribution platform for software applications which is operated by Apple Inc. and/or its subsidiaries or related companies.
    Data Protection Legislation means all applicable data protection and privacy legislation in force from time to time applicable to us, ,including without limitation the GDPR, the UK GDPR; the Data Protection Act 2018 (and regulations made thereunder) (DPA 2018); and the European Communities (Electronic Communications Networks and Services) (Privacy and Electronic Communications) Regulations 2003 (SI 336/2011) as amended; and all other legislation and regulatory guidance in force from time to time which apply to a party relating to the use of Personal Data (including, without limitation, the privacy of electronic communications.
    Google refers to Google LLC, a related entity of Alphabet, Inc. which provides technology services.
    Google Account refers to a Google user account and associated functionality which provides access to various Google services and products on a personalised basis including Gmail.
    Google Play Store means the online marketplace and digital distribution platform which is operated by Alphabet Inc. and/or its subsidiaries or related companies.
    Intellectual Property Rights means copyright and related rights (including rights in respect of software), design rights, database rights, trade names or get-ups, unregistered trade marks (including service marks, trade names and business names), registered trademarks, domain names, moral rights and rights in designs, know-how, any patents (including utility models and inventions), any other rights in inventions, discoveries and improvements, rights to use and protect the confidentiality of confidential information and any other industrial or intellectual property right subsisting in any country in the world (including, without limitation, applications for registration and the right to apply for any of the same in any country in the world) in each case for the full period thereof and all extensions and renewals thereof).
    Personal Data has the meaning given to it in the Data Protection Legislation.
    Stripe means the payments processor, Stripe Payments Europe, Limited or Stripe Technology Europe, Limited as the case may be, and/or its subsidiaries or related companies.

    Contact

    Please contact us at info@clubzap.com if you have any queries in relation to the ToS.